Kari Edmond, NP

I recently relocated to Georgia and was experiencing terrible side effects from one of my medications. I have Medicare Aetna PPO health insurance and was told by my insurance provider that Oak street excepted my insurance; so I scheduled an appointment with Oak Street. Tammy Huling the patience relations manager contacted the insurance provider while I was in her office to confirm my insurance. Unfortunately, my recent change in my new address wasn't updated in Aetna yet and oak Street was told that my new address was added but would take approximately an hour before it was reflected in the system. I spent over 2 hours in the clinic waiting to see Kari M Edmond the nurse practitioner. When she finally entered the treatment area she was focused on how they would get paid. I was confused because I was told that medicare PPO was excepted anywhere in the United States. The NP again expressed concerns about me being billed instead of being concerned about my medical needs. I assured her once again that even if I was billed I should only be responsible for a $45 co-pay and I that I didn't mind paying it. Again the NP declined to provide services based on her concerns regarding billing. Unfortunately, despite my request I still did not get any help from Oak Street that day. Health care providers at Oak Street where more concerned whether they would get paid and denied me health care. What happened to Humanity?