Oak Street Health is part of CVS Healthspire™

Terms of Use

Read these Terms of Use (this Agreement”) for important information about our health content and our Service (as defined below).

Please read this Agreement carefully and completely before using our websites,including oakstreethealth.com) (the Applications”) or any services or goods provided through or in connection with the Applications or by Oak Street Health or one of its subsidiaries or affiliates (together with the Applications, collectively, the Service”). By clicking I Accept” to this Agreement, or by using the Service (including any access to the Service), you expressly agree to be bound by this Agreement, by and between you and Oak Street Health, a subsidiary of CVS Health (also referred to as Oak Street Health”, us” or we”), which incorporates by this reference any additional terms and conditions posted by Oak Street Health through the Applications, or otherwise made available to you by Oak Street Health. The information and resources contained on and accessible through the Service are made available by Oak Street Health and its suppliers and vendors, and other third parties, in each case subject to your agreement to the terms and conditions of this Agreement.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

Updates to this Agreement

We may update this Agreement at any time by notifying you of such updates by any reasonable means, including posting the revised Agreement on the Applications. You can determine when this Agreement was last revised by referring to the“LAST UPDATED”legend at the bottom of this Agreement. Any modifications will be effective immediately upon such posting. Your use of or access to the Applications after such modifications are posted will signify your acceptance of the modifications and your agreement to be bound by them. Notwithstanding the foregoing, any modifications to this Agreement shall not apply to any dispute between us arising prior to the date on which we post the revised Agreement that contain such modifications.

Products and Transactions

Please note that references to or descriptions or images of products or services (including health plans) on the Service should not be interpreted as endorsements of such products or services and such products or services may be made available by Oak Street Health or by third parties. 

Price (including the validity of any discount), your eligibility or the availability of any product or service, and any other information are subject to change without notice. Verification of information may be required prior to the acknowledgment or completion of any transaction. Further terms and conditions related to transactions in connection with the Service may apply.

Materials

For purposes of this Agreement, Materials” includes user IDs, email addresses, passwords, comments, photographs, images, graphics, text and data and any other forms of materials or information submitted by you through or otherwise in connection with the Service, regardless of whether such information is posted publicly or with password protection.

The Service is not designed or intended to be used as a disaster recovery or emergency data storage facility and you are responsible for creating and maintaining copies of your Materials prior to posting, uploading or otherwise submitting such Materials through the Service.

Oak Street Health and its suppliers and vendors are not required to assess or otherwise determine the validity or legitimacy of any complaints or demands that they may receive regarding any Materials that you may use or allow others to use in connection with the Service (including Materials posted or submitted to the Service) before Oak Street Health and its suppliers and vendors take any remedial action that they consider, in their sole discretion, to be appropriate.

NEITHER OAK STREET HEALTH NOR ITS SUPPLIERS OR VENDORS CONTROL THE MATERIALS POSTED OR SUBMITTED TO THE SERVICE, NOR DO WE OR THEY HAVE ANY OBLIGATION TO MONITOR, SCREEN, POLICE OR EDIT THOSE MATERIALS FOR COMPLIANCE WITH APPLICABLE LAWS OR THIS AGREEMENT. YOU MAY FIND SOME OF THE MATERIALS POSTED BY OTHER USERS TO BE OFFENSIVE, HARMFUL, INACCURATE OR DECEPTIVE. YOU SHOULD USE CAUTION AND COMMON SENSE WHEN USING THE SERVICE.

NO WARRANTIES

OAK STREET Health provides the Applications AS IS” and disclaims all express or implied representations or warranties (including the implied warranties of merchantability, fitness for a particular purpose, or non-infringement)regarding the information, services, products, materials, functionality, and any other resources available on or accessible through the Service, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The data set forth herein is for informational purposes only, and, although oak street Health reserves the right to correct any errors, omissions, or inaccuracies, no warranty is made that the information is error-free. Please note that once you leave an Application or arrive at an Application from another non-OAK STREET HEALTH location, either by using a link we may have provided for your convenience or by specifying your own destination, OAK STREET HEALTH accepts no responsibility for the content, products and/​or services provided at these non-OAK STREET HEALTH locations. OAK STREET HEALTH does not control, endorse, promote or have any affiliation with any other website or software application (including mobile applications) unless expressly stated herein. Your access and use of the Service is solely at your own risk.

LIMITATION OF LIABILITY

IN NO EVENT WILL OAK STREET HEALTH OR ITS EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUPPLIERS, VENDORS, LICENSORS, CO-BRANDERS OR PARTNERS (“OAK STREET HEALTH PARTY”) BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OR PERFORMANCE OF THE SERVICES, OR ANY OTHER HYPER-LINKED WEBSITE OR SOFTWARE APPLICATION [(INCLUDING MOBILE APPLICATIONS)], INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA ON YOUR EQUIPMENT, OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.

WITH RESPECT TO PRODUCTS OR SERVICES PURCHASED THROUGH THIRD PARTIES , IN NO EVENT SHALL ANY OAK STREET HEALTH PARTY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ANY LIABILITY ON THE PART OF THE OAK STREET HEALTH PARTY, IN THE AGGREGATE, SHALL NOT EXCEED THE FEES PAID BY THE USER FOR THE PARTICULAR INFORMATION OR SERVICE PROVIDED OR $25, WHICHEVER IS GREATER.

You acknowledge and agree that the limitations set forth above are fundamental elements of this Agreement and the Service would not be provided to you absent such limitations.

Your obligations

By using the Service, you affirm that you are of legal age to enter into this Agreement. You may register for an account if you are at least 18 years old. 

You agree to provide true, accurate, current, and complete information in connection with the Service. 

You agree to use the Service only for lawful purposes. You agree not to interrupt or attempt to interrupt the operation of the Service in any way. Any conduct by you that, in our sole discretion, restricts, inhibits, or interferes with the ability of any other user to enjoy the Service will not be tolerated, including by means of hacking or defacing any portion of the Service, or by engaging in spamming, flooding, or other disruptive activities. You must not transmit or otherwise make available through or in connection with the Service any virus or other computer code, file or program that is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment. You are responsible for maintaining the confidentiality of your user ID and password and are fully responsible for all activities (including purchases, as applicable) that occur in connection with your user ID or password such that, for all purposes under this Agreement, any activities in connection with your user ID or password will be deemed to be your activities.

Ownership of the Applications

The Applications (including any content made available through the Applications) are the property of Oak Street Health (or its licensors) and are protected by applicable intellectual property laws. The Applications are licensed, not sold, to you. You may utilize the Applications only as permitted by this Agreement. You may not, and will not permit any other party to: (1) modify, adapt, alter, translate or create derivative works of the Applications; (2) use or merge the Applications, or any component or element thereof, with other software, databases or services not provided by Oak Street Health; (3) sublicense, distribute, sell or otherwise transfer the Applications to any third party; (4) use the Applications as a service bureau, or lease, rent or loan the Applications to any third party; (5) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of the Applications; (6) interfere in any manner with the operation of the Applications; (7) circumvent, or attempt to circumvent, any electronic protection measures in place to regulate or control access to the Applications; (8) create a database by systematically downloading and storing the Applications; (9) use any robot, spider, site search/​retrieval application or other manual or automatic device to retrieve, index, scrape, data mine” or in any way gather the Applications or reproduce or circumvent the navigational structure or presentation of the Applications without our express prior written consent; or (10) use the Applications for any commercial purposes. You agree not to develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with the Applications. You may not remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in the Applications.

We may freely use feedback you provide, including in future modifications of the Applications, other products or services, advertising or marketing materials. You grant Oak Street Health a perpetual, worldwide, fully transferable, sub-licensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to us in any way.

Third-Party Resources

The Applications may contain links to, or otherwise make available, third-party sites, Medicare plans, other insurance products, services, products, information, content, materials, merchandise, functionality and/​or other resources (“Third-Party Resources”). These Third-Party Resources and links and access to them are provided for your convenience and reference only. We do not control such Third-Party Resources and, therefore, we are not responsible for such Third-Party Resources, or any content posted on or made available by such Third-Party Resources. Be aware that we do not control, and we make no guarantees about, and disclaims any express or implied representations or warranties about such Third-Party Resources, including without limitation the security of any materials, or the accuracy, relevance, timeliness, completeness, or appropriateness for a particular purpose of the information or the resources contained on or made available by such Third-Party Resources or any other Internet sites. We reserve the right to terminate such links or such access at any time. The fact that we offer such links or access should not be construed in any way as an endorsement, authorization, or sponsorship of such Third-Party Resources, or any content made available thereby. Because some Third-Party Resources employ automated search results or otherwise link you to Third-Party Resources containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in or made available by Third-Party Resources, and you hereby irrevocably waive any claim against us with respect to such Third-Party Resources. Your use of any Third-Party Resources is subject to the third-party’s terms, conditions and policies applicable to such products, services or materials (such as terms of use or privacy policies of the providers of such products, services or materials). We are not responsible for the privacy and security of any information you share with that third-party, including your credit card or payment information. When you elect to receive these services from a third-party, you agree to hold that third- party responsible for any unauthorized use or disclosure of your personal information.

Trademarks

The Oak Street Health name and all other trademarks, service marks, trade names, logos, domain names, URLs and icons (“Marks”) appearing on this website, registered or not, are the property of Oak Street Health or their respective owners. Nothing on this website grants you any right or license to use any of the Marks on this site without the express written permission of Oak Street Health or the third-party owners of the Marks. Unauthorized use may violate trademark and other laws.

Plan Enrollment Applications

We may provide tools that enable you to enroll in and export information to third-party resources. By using one of these tools, you agree that we may transfer that information to the applicable third-party. Third-party resources are not under our control, and we are not responsible for any third-party resources’s use of your exported information. 

The Site may also contain links to third-party websites. Linked websites are not under our control, and you agree we are not responsible for their content.

If you decide to enroll in a third-party plan or insurance, you may be asked to provide an electronic signature which will be applied to your enrollment and to other required forms electronically, as applicable. Your electronic signature will be as legally binding and enforceable as if you had signed on paper with a pen.

If you decline the electronic signature process, we may decline to process your enrollment electronically if a signature is required. If required by applicable law, you may still apply with a paper enrollment form, but it could take longer to process it.

The hardware and software descriptions below that are what you will need to use Site for enrollment in Medicare plans or other health insurance and to receive consumer disclosures, written communications, plan documents, enrollment instructions and confirmations electronically (“Electronic Records”).

  • Hardware/​Operating Systems: Any PC or MAC with standard Operating Systems
  • Browsers: Oak Street Health is supported in full in
    • Google Chrome
    • Mozilla Firefox
    • Safari (Version 14 or later)
    • Microsoft edge

For the best possible experience, your web browser should be fully up to date.

  • PDF Reader: Adobe Reader version 8 or higher
  • Internet Bandwidth: High-speed internet connection recommended
  • A valid email address

The computer hardware and software used to access Site on the internet is all you will need to access the documents provided to you in electronic form. To retain copies of these documents, you may: 1) print them from the Site, or 2) save an electronic copy onto a computer. 

You are responsible for keeping your contact information up to date to ensure timely receipt of instructions and confirmations. You can update your contact information on your profile page at any time or by calling the toll-free number that appears on the Oak Street Health website.

Products and services offerings

Oak Street Health” is the brand name used for products and services provided by one or more of the Oak Street Health group of subsidiary companies. 

The product and/​or services descriptions, if any, provided on this site are not intended to constitute offers to sell or solicitations in connection with any product or service. All products are not available in all areas and are subject to applicable regulation areas. 

Covered services and preferred benefits are provided under the terms of the applicable plan contract, including limitations and exclusions.

Anyone interested in a particular product should contact their agent to determine whether the product and/​or service is available in their jurisdiction, and to request a copy of the applicable policy or prospectus for a complete description of the product and/​or service in question.


Not a Substitute for Professional Health Care Advice

The health information contained in these Applications is general in nature and is not a substitute for professional health care. It is not meant to replace the advice of health care professionals. If you have specific health care needs, or for complete health information, we encourage you to contact Oak Street Health or other health care provider.

Forward-looking statements

Certain information related to financial and operating performance contained on the Applications is forward-looking. You should consider forward-looking statements to have been made only as of the date of their original publication and you should not put undue reliance on forward-looking statements. Those statements, while included on the Applications for historical reference, speak only as of the date of their original publication and have not been updated. We disclaim any intention or obligation to update or revise forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise. Forward-looking information is based on management’s estimates, assumptions and projections, and is subject to significant uncertainties and other factors, many of which are beyond the control of Oak Street Health, CVS Heath Corporation or any of their affiliates (together, the Company”). The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of the Company. By their nature, all forward-looking statements are not guarantees of future performance or results and are subject to risks and uncertainties that are difficult to predict and/​or quantify. Actual results may differ materially from those contemplated by the forward-looking statements due to the risks and uncertainties described in our Securities and Exchange Commission filings, including those set forth in the Risk Factors section and under the heading Cautionary Statement Concerning Forward-Looking Statements” in our most recently filed Annual Report on Form 10‑K and our most recently filed Quarterly Report on Form 10‑Q.


Privacy

The privacy policy governing your access to and use of the Applications can be reviewed at our Privacy Policy which is hereby incorporated into this Agreement. 

Note that, depending on the benefits you select when using the Applications, you may be protected by federal and other law applicable to personally identifiable information about you such as health information protected by the Health Insurance Portability and Accountability Act (“HIPAA”).

Session data

You consent to the use of tracking technologies on the website to collect and record your real-time activities and movements across the Applications throughout your browsing session. You consent to our sharing of your session data with our vendors. Please review our Privacy Policy for more information about our collection, use, and sharing of session data.


Changes to the Applications 

Information may be changed or updated without notice. Oak Street Health has no obligation to update information presented on the Applications, so information contained herein may be out of date at any given time. Oak Street Health may also make improvements and/​or changes in the products and/​or programs described in this information at any time without notice.

Termination

Oak Street Health may suspend or terminate your use of or access to the Applications if you fail to comply with this Agreement. Such suspension or termination may result in the permanent deletion of your information or other previously available content. If you no longer agree to be bound by this Agreement, you must cease your use of the Service.

Not a solicitation

Nothing in this site should be construed as a solicitation or offer to purchase coverage from Oak Street Health, any of its affiliated companies, or any other company.

Telephone and Text Policy

By providing your residential or wireless phone and/​or fax number(s) to Oak Street Health or their affiliates you expressly consent to receive marketing and non-marketing autodialed and/​or prerecorded calls, and text messages from or on behalf of Oak Street Health or its affiliates at the number(s) provided. Your consent to receive calls or texts on your wireless device is not a condition of any purchase. Consent may be revoked at any time by calling 1–822-808‑8262. You may also send an opt-out request via email to [email protected] with the phone you wish to opt-out. Your wireless carrier’s standard message and data rates may apply.


Text Messaging Terms and Conditions

Oak Street Health or one or more of its affiliates offers access to healthcare service messages via recurring SMS (Short Message Service) and MMS (Multimedia Message Service) text alerts. Enrollment in text alerts requires a patient or customer to provide his or her own mobile phone number with an area code within the 50 United States or the District of Columbia. By enrolling to receive messages from one of the Oak Street Health text alert programs, you agree to these terms and conditions, which become effective upon your enrollment. You may be asked to verify your mobile phone number before the service will start. This requires responding to a text alert sent to your mobile phone confirming your enrollment in this service.

You acknowledge that text alerts will be sent to the mobile phone number you provide to Oak Street Health. Such alerts may include limited personal information about your prescriptions or healthcare services, and whoever has access to the mobile phone or carrier account will also be able to see this information. Once you enroll, the frequency of text alerts we send to you will vary. You will typically receive text alerts when we have information for you about your healthcare. Oak Street Health does not impose a separate charge for text alerts; however, your mobile carrier’s message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges.

The Oak Street Health text alert programs are offered on an as is” basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. Oak Street Health may change or discontinue any of its text alert programs without notice or liability to you. Oak Street Health and its related companies and each of their respective officers, directors and employees are not responsible and shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any Oak Street Health text alert program or from technical failures or delays of any kind. Oak Street Health reserves the right to cease delivery of text alerts to any person at anytime in its sole discretion. Carriers are not liable for delayed or undelivered messages.

You may opt out of Oak Street Health text alerts at any time. To stop receiving Oak Street Health text alerts, text STOP to 53095 or 50582. Texting STOP to 53095 or 50582, will opt you out of any and all future Oak Street Health text messages. For questions about Oak Street Health text alerts, text the word HELP to 53095 or 50582, or contact Oak Street Health at 1–822-808‑8262. 

Dispute Resolution

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND OAK STREET HEALTH (OR ITS SUPPLIERS OR VENDORS), WHETHER THE DISPUTE IS BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED IN FINAL, BINDING, INDVIDUAL ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN COURT BY A JUDGE OR A JURY. YOU AND OAK STREET HEALTH AGREE THAT OAK STREET HEALTH AND YOU EACH WAIVE THE RIGHT TO TRIAL BY A JURY AND THAT THE FEDERAL ARBITRATION ACT (“FAA”) AND FEDERAL ARBITRATION LAW, NOT STATE LAW, GOVERN THE ENFORCEABILITY OF THIS DISPUTE RESOLUTION PROVISION. YOU AND OAK STREET HEALTH ALSO AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ACTIONS, CONSOLIDATED ACTIONS, AND MASS ACTIONS, WHETHER IN COURT OR ARBITRATION, ARE NOT PERMITTED, AND YOU AND OAK STREET HEALTH AGREE TO GIVE UP THE ABILITY TO BRING OR PARTICIPATE IN A CLASS, CONSOLIDATED, OR MASS ACTION.

FOR ANY AND ALL DISPUTES OR CLAIMS YOU OR OAK STREET HEALTH HAVE, THE PARTY PURSUING THE DISPUTE OR CLAIM MUST FIRST GIVE THE OTHER PARTY AN OPPORTUNITY TO RESOLVE THE DISPUTE OR CLAIM BY SENDING AN INDIVIDUAL, WRITTEN DESCRIPTION OF THE CLAIM THAT DESCRIBES IN DETAIL THE INDIVIDUAL DAMAGES THAT THE PARTY CLAIMS TO HAVE SUFFERED (THE DEMAND FOR ARBITRATION”). YOU MUST SEND YOUR DEMAND FOR ARBITRATION TO OAK STREET HEALTH’S REGISTERED AGENT AT THIS ADDRESS:

OAK STREET HEALTH
C/O CT CORPORATION SYSTEM
208 SOUTH LASALLE STREET, SUITE 814
CHICAGO, IL 60604

You and Oak Street Health each agree to negotiate your claim in good faith. Each party agrees that it may not commence any arbitration or court proceeding unless you and Oak Street Health are unable to resolve the claim within 60 days after receipt of the demand for arbitration and the parties have made a good faith effort to resolve their claims directly during that time. If you or Oak Street Health are unable to resolve the claim within 60 days despite those good faith efforts, then either you or Oak Street Health may start an arbitration or small claims court proceeding. You and Oak Street Health agree that any dispute as to whether these conditions precedent have been satisfied will be decided in court and not by the arbitrator. Either you or Oak Street Health may elect to have an arbitration proceeding initiated by the other party adjudicated in small claims court by giving written notice of that election to the other party.

Arbitration shall be conducted by National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures, including its Minimum Standards for Procedural Fairness for Consumer and Employment/​Workplace Arbitrations, and its Supplemental Rules for Mass Arbitration Filings (the NAM Rules”). The NAM Rules and instructions for how to initiate an arbitration are available from NAM at https://www.namadr.com/. If NAM fails or declines to conduct the arbitration for any reason, you and we will mutually select a different arbitration administrator. If we cannot agree, a court will appoint a different arbitration administrator but will not decide arbitrability or any other aspect of the parties’ dispute (except as outlined above or if either party files a small claims court matter). In the case of in person proceedings, the proceedings should be conducted at a location that is reasonably convenient to you with due consideration of the ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination should be made by the arbitrator. Payment of arbitration fees will be governed by NAM’s schedule of Fees for Disputes When One of the Parties is a Consumer.” Notwithstanding the foregoing, if the arbitrator decides that any claim asserted in the arbitration demand is frivolous, the arbitrator may award the defending party any attorney’s fees and any filing, administration, and arbitrator fees incurred. The arbitrator may award any individual relief a court of law could, including temporary, interim, or permanent injunctive relief on an individual basis.

If a court or arbitrator finds in any action between you and us that any part of this Dispute Resolution provision is unenforceable with respect to any claim, then the arbitration agreement and class action waiver will not apply to that claim, but they will still apply to any and all other claims that you or Oak Street Health may assert in that or any other action. If any provision of this Dispute Resolution provision is found unenforceable, the other parts of it shall continue to apply. These Terms, all transactions related to Oak Street Health, and all related matters are governed by the Federal Arbitration Act, applicable federal law, the laws of Illinois, without regard to any conflict of laws rules.

Governing Law

This agreement, your use of the service, and all related matters, regardless of your location, are governed solely by, and construed solely in accordance with, the laws of the United States (including federal arbitration law) and the State of Illinois, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws. Oak Street Health’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between you and Oak Street Health nor trade practices shall act to modify any provision of this Agreement. We may assign our rights and duties hereunder to any third-party at any time without notice to you.


Indemnity

You agree to indemnify and hold harmless Oak Street Health, and its officers, directors, employees, affiliates, agents and other third parties permitted to receive your information from any and all claims, liability and expenses, including reasonable attorneys’ fees and costs, arising out of your use of the Applications or your breach of this Agreement (collectively, Claims”). Oak Street Health respectively reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. You agree to reasonably cooperate as requested by us in the defense of any Claims.


Entire Agreement

This Agreement is the entire agreement between you and Oak Street Health and replace all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having the jurisdiction, rules that any part of this Agreement are invalid that section will be removed without affecting the remainder of the Agreement. The remaining Agreement will be valid and enforceable.

Last updated: July 18, 2024

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