Patient Relations Managers
Patient Relations Manager roles exist to help patients navigate their current insurance coverage and understand the benefits they may qualify for. They also refer our patients to external resources, like insurance agents, to learn more about their insurance coverage options. Most importantly, we work hard to make sure finances do not get in the way of receiving great healthcare.
Open Patient Relations Managers Positions
What are the required documents or materials needed for an application?
Every application requires basic details such as name, contact information, and a resume detailing your professional history. Depending on the role, some applications will also require additional information collected before an interview such as clinical licensing information and certifications.
What factors does Oak Street Health consider when selecting candidates?
Each role description lists a "What we're looking for" section. Factors include relevant experience and skills to the role, accomplishments, certifications, and licensing, as well as softer skills from professionalism to communication and collaboration. Oh, and always someone who embodies our "Oaky" values!
What is the typical interview process like at Oak Street Health?
All applicants receive a resume screening within 3-5 business days of their submission, after which ideal candidates begin the interview process with a phone screening with our Talent Acquisition team. Candidates progress to either a virtual or in-person interview with the hiring manager and a second interview with prospective teammates and leaders. Sometimes roles require more interviews on a case-by-case basis.
Who do I reach out to with any questions related to my application?
You can reply to the conformation email you receive upon submission of your application, or you can email our Talent Acquisition team at [email protected].
Will there be a background check or reference checks as part of the hiring process?
Our recruitment team may ask for references as part of the initial screening process, but it varies role-to-role. All prospective "Oaky" employees undergo a background check prior to an extension of an offer.
Working at Oak Street Health
Working at Oak Street Health
“I love knowing that my work here helps make a positive impact on so many individuals and communities, and that we’re moving the healthcare system in the right direction.”
“My coworkers are the reason I love working at Oak Street Health. Their passion for their work and improving the lives of the communities we serve is what keeps me going!”
“The diversity and inclusion makes me feel like I belong and the work we do here is impactful, meaningful, and inspirational. I am reassured every day that what we do is critical to our communities and it’s a great feeling to be a part of that mission.”