COVID-19: Staying safe and healthy now
Our world may look different as a result of COVID-19, but some things haven’t changed: the importance of primary care and Oak Street Health’s commitment to older adults. We are here for you, always. Our telehealth appointments over video and telephone keep you healthy and safe.
We are available 24⁄7 to talk to you about your health, answer any questions and help you take the first step to becoming an Oak Street Health patient.
Get information on the COVID-19 vaccine.
We’re Here For You
As always, your health is our top priority and we’re committed to supporting you. For more information, please visit the CDC’s Coronavirus 2019 page or call us at (844) 871‑5651.
Safety measures in place
Oak Street Health Centers: We have increased the frequency and intensity of cleaning in our centers and exam rooms. We disinfect high touch surface areas multiple times each day with disinfectants that are EPA (Environmental Protection Agency) approved to be effective against the coronavirus. Our overnight cleaning regimen is also increased, and our centers have increased ventilation, which allows more fresh air in.
Oak Street Health Vans: We have provided additional training and supplies to our staff and drivers. Our drivers are equipped with protective equipment such as masks, and we use disinfecting wipes in our vans after every single ride.
Face Masks: All Oak Street Health team members, patients, and visitors are required to wear a face mask when in our centers. We provide high-quality FDA approved face masks for visitors. Our mask inventory is well stocked.
Hand Washing: Our center staff is trained in proper hand hygiene and performs it multiple times each day. We also have hand sanitizer available throughout the center, and every visitor is encouraged to use it.
Social Distancing: We have clear instructions and markings in the center to ensure that everyone maintains a safe distance. If a patient has COVID symptoms, they will wait in a private exam room upon arrival.
Symptom Checking: We ensure the health of our care teams by checking them for COVID-19 related symptoms before starting their shift. Additionally, all patients and visitors are screened for COVID-19 related symptoms upon entering the center.
Nothing matters more than the health and safety of our patients and our staff. We’re committed to providing our patients with the highest quality of primary care in the safest possible environment