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Common Questions
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Who can become an Oak Street Health patient?
We welcome anyone with Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.
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How do I or a family member become an Oak Street Health patient?
Call (888) 812-1183 to learn more about becoming a patient at Oak Street Health. You can also stop by your nearest center or fill out this form, and we'll be in touch.
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Do I need to be a patient to attend events?
You do not need to be an Oak Street Health patient to enjoy our in-center community room events. We encourage adults in the community to attend classes and social events.
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What hospitals do you work with?
We work with any area hospitals that accept your insurance.
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What insurance does Oak Street Health accept?
We accept all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to see if we accept your specific insurance.
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Does Oak Street Health accept Medicaid?
Yes, we accept Medicaid as a secondary insurance to your primary Medicare plan.
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Can I keep my specialist?
We work with specialists in your insurance network. Our team of referral coordinators can help you navigate these networks to connect you with the best specialist for your needs.
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What if I’m not sure I want to change doctors right now?
You're welcome to visit before you decide if Oak Street Health is right for you. Call (888) 812-1183 to learn more.
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Is Oak Street Health an insurance company?
No, Oak Street Health is not an insurance company. We know insurance can be confusing, so we offer support to help our patients navigate their Medicare benefits.
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What will Oak Street Health cost me?
Your costs will not change because you become an Oak Street Health patient.
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Will I lose my Medicare if I change my insurance to a Medicare Advantage plan?
No, you will not lose your Medicare if you elect a Medicare Advantage insurance plan.
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Can you help me with my Medicare benefits?
Yes, we help Oak Street Health patients navigate their Medicare benefits. To learn more about becoming a patient, call (888) 812-1183.
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Can you help me apply for Medicaid?
Yes, your Patient Relations Manager (PRM) can work with you to determine if you are eligible for Medicaid.
