Desert Palms Primary Care Clinic

Desert Palms
Address: 3833 E Thomas Rd, Suite A2, Phoenix, AZ 85018
Rated 4.64 out of 5 stars
(300 ratings)

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The exterior of the Desert Palms primary care clinic in Phoenix, Arizona.

Desert Palms Primary Care Doctor’s Office

Our Desert Palms primary care doctor’s office is welcoming new patients. At Oak Street Health, our doctors and physicians take the time to get to know you and your needs. We can help you get the most out of your Medicare coverage, set up mail-order prescriptions, and coordinate healthcare services such as specialist appointments and social services. Our care teams develop personalized preventive care plans to help you achieve your physical and mental health goals. Schedule an in-person, phone, or video visit today.

Directions and Transportation

Address: 3833 E Thomas Rd, Suite A2, Phoenix, AZ 85018
Map showing the Oak Street Health Desert Palms doctor’s office

Directions

Find us at the corner of E Thomas Road and N 38th Street, in Desert Palms Shopping Center. We’re near Pierce Park, just west of Saguaro Library.

View directions in Google Maps

Public Transportation

Thomas Rd & 39th St

  • Bus 29 (Valley Metro)

Parking

Parking is available onsite.

Areas Served

  • Camelback East Village
  • Scottsdale
  • Biltmore Area

Insurance Accepted

Oak Street Health Desert Palms accepts the following insurance. Check your coverage or call us at (888) 812-1183 to see if we accept your specific insurance.

Original Medicare

Oak Street Health Desert Palms accepts Original Medicare Part A and Part B plans.

Medicare Supplement

Oak Street Health Desert Palms accepts all Medicare Supplement Insurance (Medigap) plans.

Medicare Advantage

Oak Street Health Desert Palms accepts most Medicare Advantage plans. Before your appointment, please confirm with your insurance company that your specific insurance plan is accepted.
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Primary Care Doctors & Advanced Practice Providers in Phoenix, AZ

Select a time slot below to book your first appointment and establish care with one of our primary care physicians, or click a provider’s name to learn more about them. If you're already an Oak Street Health patient, speak with our 24/7 patient support line at (877) 817-7728 with questions for your doctor, to arrange prescription refills, or to book your next appointment.

Specialist Providers

Services

Languages

Providers at this location speak:

  • English

Primary Care

Our primary care physicians specialize in care for adults. Our team connects patients to the right programs for their health, including support navigating insurance and coordinating specialist care.

Chronic Condition Care

Managing chronic conditions care is essential for maintaining long-term health and quality of life. At Oak Street Health, we provide specialized support to help seniors manage ongoing health concerns through personalized treatment plans and proactive care.

Wellness & Preventive Care

At Oak Street Health, we believe in proactive healthcare through wellness and preventive care services. Our approach focuses on regular check-ups, screenings, and lifestyle guidance to help seniors maintain optimal health and prevent chronic conditions before they arise.

Immunizations

Preventive care is key to long-term wellness, and our immunization services help protect seniors from serious illnesses. At Oak Street Health, we offer vaccinations that reduce the risk of infections and complications, especially for those with underlying health conditions.

Laboratory & Testing Services

In-center lab and testing services are part of our care model. We offer routine tests such as Urinalysis, Metabolic panel, A1C, and Lipid panel in addition to tests for COVID-19 and other illnesses.

Upcoming Events at Oak Street Health Desert Palms

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  • Discover events for seniors on Medicare at Oak Street Health Desert Palms.
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Common questions

  • Where is Oak Street Health Desert Palms located?

    The Desert Palms clinic is at 3833 E Thomas Rd, Suite A2 in Phoenix, Arizona.

  • What are the hours of operation at the Desert Palms primary care clinic?

    Our Medicare doctors are available from 8am-5pm, Monday to Friday.

  • What insurance does Oak Street Health Desert Palms accept?

    Our Desert Palms location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to see if we accept your specific insurance.

  • How do I become a patient at Oak Street Health Desert Palms?

    Call (888) 812-1183 to find a Medicare doctor near you and learn more about becoming a patient at Oak Street Health. You can also stop by your nearest center or fill out an appointment request form, and we'll be in touch.

  • Who can become a patient at Oak Street Health Desert Palms?

    Our doctors specialize caring for anyone with Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

  • What area does Oak Street Health Desert Palms service?

    Our Desert Palms clinic serves 85006, 85008, 85016, 85018, 85026, 85034, 85251, 85253, and 85257 and Camelback East Village, Scottsdale, and Biltmore Area.

  • How can primary care doctors at Desert Palms help care for me?

    Our Medicare primary care doctors in Phoenix are experts in senior primary care. Our state-of-the-art Desert Palms clinic offers Primary Care, Chronic Condition Care, Wellness & Preventive Care, Immunizations, and Laboratory & Testing Services and provides patients access to a primary care physician who listens to you and your needs. Our care team can even help you navigate the Medicare process to make sure you’re getting the benefits right for you. With a doctor near you, telehealth for seniors, and our 24/7 patient support line, you’ll always have a dedicated care team in your corner.

  • What common conditions do doctors at Desert Palms treat?

    As you age, you need a primary care physician who knows what to expect, and one who knows what you're going through. Our Medicare doctors at the Desert Palms clinic in Arizona specialize in treating common health conditions for adults over 65.

    Conditions we treat, but not inclusive:

    • Allergies
    • Common cold
    • Skin conditions
    • End stage renal disease
    • Mental health
    • Diabetes
    • Osteoarthritis
    • Anemia
    • Arteriosclerosis
    • Asthma
    • COPD
    • Hypertension
    • Kidney diseases
    • Other chronic conditions

Reviews and ratings

Summary

Rated 4.64 out of 5 stars
(300 ratings)

The patient rating score is an average of all responses to an independent patient satisfaction survey administered by Qualtrics and patient feedback submitted via public review sites. All ratings and comments are displayed in their entirety.

5 star
248
4 star
27
3 star
9
2 star
1
1 star
15

Written reviews (288)

Rated 3 out of 5 stars
Jun 19, 2026
The people in the office are very friendly and helpful appointments are on time. That being said communication is terrible. I got a message from the doctor to call back. I called back the same day. It was routed back to the office, but I never got a call back. I called the next day. Left a message…
Rated 5 out of 5 stars
Jun 12, 2026
Everyone was very pleasant and efficient.
Rated 5 out of 5 stars
Jun 12, 2026
Everyone in there are so sweet and kind. I feel like they really care for their patients.they spend as much time as I need . Regarding stuff at home life or any new medical issues.

Health and Wellness Tips for Adults on Medicare

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