Jennings Primary Care Clinic

I like the interaction I had with all members of your staff. They were very friendly and explained in detail each step of the process. Plus the additional paper information I was given that provided Ms. Buchanan's name and contact number. I had explained that I was experiencing pain around my right hip/thigh area. That evening and the next night I continued to have pain in that area. I had just switched my primary care physician that Monday, September 11, 2023, to come on board with Oak Street, due to three no return calls from my primary care physician regarding this pain. After not being able to get in contact with my primary care physician, I ended up going to Urgent Care. Unfortunately, their treatment didn't relieve my pain totally. I called Oak Street on Wednesday morning, September 13, 2023, to see if they could set up an appointment for me for either an x-ray or MRI. I spoke with Marianna, who took a message and explained Ms. Buchanan would give me a call back asap. I received a call back and Ms. Buchanan was able to schedule an appointment for me on Thursday. I was very happy with the conversation I had with her and the concern she showed for my condition. If this is the service that I can expect to receive from Oak Street, we will have a long term relationship. Kudos to Ms. Buchanan and Marianna for their excellent service.

I like that the doctor listened to me. The staff was nice. Yes I would recommend it to a friend.

The staff was nice and helpful. Yes I would tell someone about Oak Street Clinic. The Nurses very Professional.